M365 Managed Services
Maximise your Microsoft 365 investment with industry leading managed services
Introduction
A Managed Service means your performance, security and updates are taken care of, so you can focus on what you do best – providing value to customers and business projects. Think of a Managed Service Provider (MSP) as an extension of your IT team – a big extension full of Microsoft experts. We provide the support and guidance you need when you need it.
Our Managed 365 Service Plans
Technology is ever-changing. It’s our job to understand how it can make you even more competitive, and to transfer that knowledge to you – continuously. Our consultants deployed the UK’s first Microsoft 365 roll-out and we haven’t stopped since. We make sure your environment is secure, your users are trained and always able to access their tools and files and your hybrid work strategy keep abreast of change. We do all this so you don’t have to think about it – it just works – so you can too.
Silver Managed Service
This is a package suited for those who need a little extra help from time to time, but generally have it covered. We provide the assurance and expertise to help you get to grips with your new productivity suite.-
24/7 admin support
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Technical leadership on proactive project work
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Microsoft Secure Score reports and recommendations
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Three monthly configurations
Gold Managed Service
This is our most popular and cost-effective managed service package for customers looking to extend your IT team so your employees can focus on what they do best. You can rely on us to provide guidance, technical expertise and support.-
24/7 admin support with enhanced response times
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Technical leadership on proactive project work
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Microsoft Secure Score reports and recommendations
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Six monthly configurations
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Regular service reviews and recommendations
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Cost optimisations
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Expert guidance on security and compliance strategy
Platinum Managed Service
This is designed for customers operating in regulated industries such as Financial Services, Insurance and Legal organisations. This builds on the other plans with increased security leadership.-
24/7 admin support with enhanced response times
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Technical leadership on proactive project work
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Security posture reporting
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Ten monthly configurations
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Regular service reviews and recommendations
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Cost optimisations
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Expert guidance on security and compliance strategy
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Annual security assessment and licence optimisation
Why choose SR Cloud Solutions?
You rely on Microsoft 365 to keep your business moving. In the era of Hybrid Work, your talented employees are busy working on multiple devices, in various locations with increasingly flexible working hours. So having complete confidence in the performance of the tools they rely on seems obvious, right? Our industry-leading Managed Services means your IT team gets the hands-on support they need.
SR Cloud Solutions has a track record of supplying managed cloud services to many organisations in different industries.
- The best technology – highest levels of accreditation with the world’s leading vendors such as Microsoft, Cisco, Fortinet, and Palo Alto.
- Skills and expertise with a UK-based 24/7 Service Desk.
- We are a Joscar accredited business which means we are certified to work with leading defense companies who require the highest standards of cyber security and operational efficiency.
- We are experts in cloud technologies such as Microsoft 365, and can your business get the most out of M365 whether that be Teams Voice integration, M365 security and data loss prevention, and licensing management.
Book a meeting with one of our consultants to learn more about our Managed 365 Services.
Our Approach, Your Advantage
Being an SR Cloud Solutions customer means you’re always backed with world-class 24/7 support with a UK based service desk with industry leading Microsoft consultants on hand to help your business.
Security guidance
Access your security rating based on settings and habits. And we’ll even send you regular reports and tips for how you can improve your security posture.
Self-management
We provide you with all the tools to manager your 365 subscription, including managing your billing and invoices, add new starters and raise and track support tickets.
Around-the-clock support
24/7 admin support from a team of skilled Microsoft 365, Teams, SharePoint and Security engineers. You can rely on us whenever you need to.
Managed 365 service BENEFITS
Proactive M365 Health Assessments
Assess the health of your Microsoft 365 configurations, security settings, licence usage gaps and an analysis of support requirements.
24/7 Support
Service engineers available 24/7/365 with a number of compliance and security tools integrated into M365 to ensure 100% operational efficiency
Improve ROI and save time
We continually monitor and review M365 license usage in order to ensure you are not paying extra for licenses you do not need.
Billing and License Support
Manage your billing, support requests and Microsoft licences with our SR Support Portal
Modern Workplace Experts
Access to Modern Work consultants to help develop your Microsoft 365 strategy such as integration of Azure Virtual Desktops, Microsoft Intune, Teams calling plans and so much more.
Dedicated team of security experts
Unlike our competitors, we have a team of industry recognized experts in cyber security. Our experts apply their expert knowledge to ensure your M365 estate is using best practice in terms of identity management, data loss prevention, MDM, compliance and email security.
Join Other Leading Companies Who Trust SR Cloud Solutions
Frequently Asked Questions
Microsoft 365 is the new line of SaaS offerings from Microsoft that unify Office apps, provide intelligent cloud services, and extend world-class security and productivity and collaboration tools.
1. Intelligent deployment and utilisation of Microsoft 365
When it comes to M365 services, major concern that businesses have is the underutilisation of the services and yet paying fully for the subscriptions. The cause is actually the Microsoft licensing structure. A Managed Services Provider (MSP) can help choose the right license fit for the business. Moreover, MSPs have streamlined onboarding and offboarding processes hence license optimisation is possible. Not every user requires every app available, hence the MSPs analyse user roles and use cases to determine the ideal license.
2. Higher productivity and happy employees
Different tools coming together for their disposal would benefit the employees to manage their work productively. MSPs can help employees leverage Microsoft 365’s collaboration tools to get more work done. From simple task automation to implementing collaboration, chat, meeting, and communication strategies and having all the required apps built in Power Apps available through Microsoft results in faster delivery and greater client satisfaction. MSPs also help in process improvement and manage critical systems end-to-end. Organisations can utilise the readily available or easily customisable training materials, adoption strategies, and best practices.
3. Security and Scale
Microsoft 365 is a secure and robust platform with more than 1,000 security and privacy controls. MSPs security experts configure Microsoft 365 environment using strict information governance standards and access controls to secure organisations data against any internal and external threats. Some MSPs even provide another security perimeter ensuring all your data is secured. With MSPs, organisations can scale on real-time without worrying about any other hassles.
4. Dedicated round-the-clock Support
With MSPs, organisations have immediate access to industry professionals who are equipped with the knowledge and skills to resolve issues impacting any of the Microsoft 365 services. End-to-end support which includes adding or removing users, resetting passwords, creating groups, updating spam filters, permissions governance, and more.
As a Microsoft Partner that specialises in Security and Modern Workplace Productivity Architectures, our highly skilled and attentive team serves the business and enterprise markets with a comprehensive set of Microsoft 365 Managed Services plans. And the best part? They cover the entire lifecycle of the vast toolkit of Microsoft 365!
Speak to a member of our Managed Services Team
Let us do the heavy lifting, while you focus on your business and strategy. Our team of managed services experts is ready for your enquiry. Give us a call or leave a message.
