Managed firewall services

Full management of your organisation’s firewall infrastructure.

Introduction

Our managed firewall services takes care of the day-to-day management of your firewall operations, providing improved availability and guaranteeing continuity. Managing your security infrastructure is not just about keeping firewalls up-to-date with patches and fixes; ensuring that security measures are current involves actively monitoring access to the internet from the company network, responding to critical alerts, compiling management reports, and providing guidance on optimising firewall configurations.

Security policies and configurations need to be updated to ensure that appropriate access controls are compatible with the changing operational environment. For this reason, managing a security environment is complex and time-consuming. It requires specialised and readily available knowledge to monitor and maintain systems.

Our Managed firewall service facilitates technological adaptation by enriching your IT team with certified and accredited firewall specialists. Our experts will provide the highest level of configuration and tuning as well as 24/7 management and monitoring services.

What is covered?

Tackling the technological challenges related to new threats, or when firewall updates and upgrades are needed, requires technical expertise and a significant investment of time. Particularly when operating on a national or global scale, many firewalls require undivided attention and support at the same time. By having our certified experts monitor your firewall systems, we enable you to focus on what’s really important: growing your business.

We will provide:

  • 24/7 monitoring
  • Event management
  • Incident management
  • Change management
  • Configuration backup
  • Reporting
  • Hardware and software inventory
  • Service delivery management

Our managed firewall services deliver consistent and prevention-focused firewall management. Having your firewall managed by our industry leading experts means boosting your security and reducing the workload

Why choose SR Cloud Solutions?

SR Cloud Solutions has a 25-year track record of supplying managed security services to many organisations in different industries. 

Book a meeting with one of our consultants to learn more about our Managed Firewall Services. 

Best in class management

24/7 monitoring

What we monitor includes (but is not limited to):

  • CPU utilisation
  • Memory utilisation
  • Storage use
  • Session use
  • Device temperature
  • Interface utilisation

Security assessments

Accompanied by regular security assessments, we are able to provide you with customised advice on how to further optimise your firewall security infrastructure to withstand current and future cyber threats.

24/7 Direct expert access

Our managed firewall service is a proven and trusted service for clients all over the world. SR Cloud Solutions not only delivers 24/7 device management, but also gives you direct expert access at any time. These specialists can perform security audits, maintain your hard- and software, and regularly review the state of your security posture.

The advantages of our Managed firewall solution

Improved security

Optimised firewall configuration.

Advanced support & maintenance

Mission critical global support services you can trust.

Predictable costs

Fixed rates with no unexpected expenses.

Increased service levels

SLA-backed service.

Integration experts

We are experts at integrating and extending the functionality of your firewall

24/7 SOC

Event Management by security specialists.

Security expertise constantly developed

Support by continuously trained engineers.

Secure Cloud Services

Experts at delivering cloud hosted firewalls, FWaaS, and securing hybrid cloud environments

Personal Approach

Dedicated security engineers at your disposal.

Enhanced firewall uptime

Improving business continuity.

Join Other Leading Companies Who Trust SR Cloud Solutions

Frequently Asked Questions

It’s a service offered by qualified Managed Security Service Providers (MSSPs) to tackle security threats or monitor your business network. Service also includes maintenance, operation, and administration of your firewall infrastructure.

Firstly, depending on the offering/service agreement, an assessment of security threats or monitoring network traffic is done. After the Managed Security Service Provider team realizes what “normal” traffic appears, other unusual traffic patterns can easily be traced out or taken actions to correct it.

More than likely. If you don’t have the right people in your business who know how to manage a firewall, then yes you will need this service. It is a specialist area of IT, and not all IT professionals will know how to take care of this effectively. As such, even if you have an IT department, you may still need a managed firewall service.

One of the first questions many business owners have about hiring a managed firewall service provider is: “How much will it cost me?” This is a perfectly natural question to have. But, here’s the better question: “How much can using a managed firewall service save me?”

In any cost/benefit analysis, it’s always important to assess the risk of using or ignoring a particular tool or resource. In the case of not using managed firewall solutions, the risk can be quite high.

For example, how much productivity would your business lose if a poorly optimised firewall configuration caused legitimate access requests to fail? Or, how much would it cost your business if an improper firewall configuration let a cybercriminal breach your network?

So, when weighing the cost of managed firewall services, consider the price you might have to pay if you don’t have a well-managed firewall.

Another cost factor you should balance when considering a managed firewall solution is what it would cost you to manage the firewalls your company needs entirely in-house. Cybersecurity experts can be costly to hire, onboard, and train—with salaries easily reaching six figures a year before benefits. And, considering the shortage of skilled cybersecurity engineers, it’s a jobseeker’s market, not an employer’s market.

When signing up with a managed security service for firewall management, it’s important to know exactly what kind of firewall services they’re going to provide. Some types of managed firewall services that an MSSP might offer include:

  • Firewall Auditing Services. It’s important for a company to periodically audit its firewalls to check for configuration errors and other issues that may impact security and performance.

  • Firewall Configuration Services. Will the MSSP help your organization choose, install, and configure the firewalls it needs to block malicious traffic?

  • Firewall Monitoring and Alerts. Does the MSSP have firewall monitoring tools to help keep track of current rule configurations and event logs? Does the MSSP have a procedure for alerting you to major security events, such as a breach in progress?

  • Co-Managed Firewall Services. Instead of taking over the management of the firewall entirely, a co-managed firewall service model has the MSSP work alongside your team to support and even teach your team about the finer points of firewall management.

Pinning down which services the MSSP will provide is crucial when you’re arranging a managed firewall service.

Service level agreements (SLAs) represent the expectations you can have regarding any kind of managed security service. With managed firewall services, it’s important to know what SLAs the service provider can meet, such as:

  • Frequency of Firewall Rules Updates. Just how frequently will your MSSP check your firewall configuration and adjust the rules to remove obsolete ones that conflict with your business workflows and enable new ones to protect against more recent threats?

  • Time to Alert for Security Breaches. How quickly will the MSSP notify you of a security breach against your network? Is the SLA measured in minutes, hours, or days? The faster these alerts are forwarded to your team, the better.

  • Time to Contain a Data Breach. If the MSSP is expected to respond to data breach attempts on your behalf, how quickly will they respond to someone getting past your firewall? The faster a breach can be identified and contained, the less damage the attacker can cause. Here, the goal is to contain the breach and cut the attack off before the attacker can spread out to another system.

Many top-notch cybersecurity service providers will pair their firewall monitoring solutions with other solutions such as intrusion prevention systems (IPSs) to help further minimize the time it takes to respond to a security breach in progress.

Speak to a member of our managed services team

Let us do the heavy lifting, while you focus on your business and strategy. Our team of managed services experts is ready for your enquiry. Give us a call or leave a message.

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